{"id":456,"date":"2025-07-23T22:23:28","date_gmt":"2025-07-23T15:23:28","guid":{"rendered":"https:\/\/steppacafe.com\/?page_id=456"},"modified":"2025-08-16T11:03:35","modified_gmt":"2025-08-16T04:03:35","slug":"quy-tac-s-t-e-p-p-a-cua-chung-toi","status":"publish","type":"page","link":"https:\/\/steppacafe.com\/quy-tac-s-t-e-p-p-a-cua-chung-toi\/","title":{"rendered":"QUY T\u1eaeC \u201cS.T.E.P.P.A\u201d C\u1ee6A CH\u00daNG T\u00d4I!"},"content":{"rendered":"

QUY T\u1eaeC \u201cS.T.E.P.P.A\u201d C\u1ee6A CH\u00daNG T\u00d4I!<\/strong><\/h2>\n

Nh\u01b0 Stephen King t\u1eebng n\u00f3i: \u201cS\u1ea3n ph\u1ea9m l\u00e0 th\u1ee9 \u0111\u01b0\u1ee3c l\u00e0m ra t\u1eeb trong nh\u00e0 m\u00e1y. Th\u01b0\u01a1ng hi\u1ec7u l\u00e0 th\u1ee9 m\u00e0 kh\u00e1ch h\u00e0ng mua. S\u1ea3n ph\u1ea9m l\u00e0 th\u1ee9 c\u00f3 th\u1ec3 b\u1eaft ch\u01b0\u1edbc m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng. Th\u01b0\u01a1ng hi\u1ec7u l\u00e0 \u0111\u1ed9c nh\u1ea5t v\u00f4 nh\u1ecb.\u201d T\u1ea1i STEPPA Cafe, ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 t\u1ea1o ra c\u00e0 ph\u00ea m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng m\u1ed9t th\u01b0\u01a1ng hi\u1ec7u mang d\u1ea5u \u1ea5n ri\u00eang bi\u1ec7t, s\u00e2u s\u1eafc trong t\u00e2m tr\u00ed kh\u00e1ch h\u00e0ng v\u1edbi nh\u1eefng gi\u00e1 tr\u1ecb t\u00edch c\u1ef1c v\u00e0 kh\u00f3 qu\u00ean.<\/p>\n

\u0110\u1ec3 \u0111\u1ecbnh v\u1ecb th\u01b0\u01a1ng hi\u1ec7u, STEPPA Cafe \u0111\u00e3 t\u1ec9 m\u1ec9 ph\u00e2n t\u00edch th\u1ecb tr\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 x\u00e1c \u0111\u1ecbnh v\u1ecb tr\u00ed c\u1ee7a m\u00ecnh. Ch\u00fang t\u00f4i kh\u00f4ng ch\u1ea1y theo s\u1ed1 l\u01b0\u1ee3ng m\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1 cho kh\u00e1ch h\u00e0ng \u2013 t\u1eeb h\u01b0\u01a1ng v\u1ecb \u0111\u1eadm \u0111\u00e0 trong t\u1eebng c\u01a1n c\u00e0 ph\u00ea \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m \u0111\u1ed9c \u0111\u00e1o t\u1ea1i m\u1ed7i c\u1eeda h\u00e0ng. \u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a Steppacafe kh\u00f4ng ch\u1ec9 n\u1eb1m \u1edf ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n \u1edf kh\u00f4ng gian tinh t\u1ebf v\u00e0 phong ph\u1ee5c v\u1ee5 t\u1eadn t\u00e2m, \u0111i\u1ec1u m\u00e0 b\u1ea1n ch\u1ec9 c\u00f3 th\u1ec3 c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c khi b\u01b0\u1edbc v\u00e0o th\u1ebf gi\u1edbi c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n

STEPPA \u2013 S\u00e1u Gi\u00e1 Tr\u1ecb C\u1ed1t l\u00f5i STEPPA Cafe<\/strong><\/h2>\n

STEPPA Cafe x\u00e2y d\u1ef1ng th\u01b0\u01a1ng hi\u1ec7u d\u1ef1a tr\u00ean c\u1ed1t l\u00f5i gi\u00e1 tr\u1ecb, \u0111\u01b0\u1ee3c g\u00f3i g\u1ecdn trong t\u1eeb \u201cSTEPPA\u201d. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 kim ch\u1ec9 nam cho ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 m\u00e0 c\u00f2n l\u00e0 l\u1eddi cam k\u1ebft k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng, kh\u1eb3ng \u0111\u1ecbnh s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a ch\u00fang t\u00f4i tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

S \u2013 Simplicity (Tinh Gi\u1ea3n)<\/strong><\/h4>\n

STEPPA l\u1ef1a ch\u1ecdn hoa \u0111i tinh gi\u1ea3n xuy\u00ean su\u1ed1t m\u1ecdi kh\u00eda c\u1ea1nh, t\u1eeb s\u1ea3n ph\u1ea9m xu\u1ea5t hi\u1ec7n \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. Bao b\u00ec c\u1ee7a ch\u00fang t\u00f4i \u0111\u01a1n gi\u1ea3n nh\u01b0ng sang tr\u1ecdng ph\u00f9 h\u1ee3p v\u1edbi xu th\u1ebf thi\u1ebft k\u1ebf hi\u1ec7n \u0111\u1ea1i, t\u1ea1o \u1ea5n t\u01b0\u1ee3ng cho kh\u00e1ch h\u00e0ng t\u1eeb c\u00e1i nh\u00ecn \u0111\u1ea7u ti\u00ean. Quy tr\u00ecnh s\u1ea3n xu\u1ea5t \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 t\u1ed1c \u0111\u1ed9 \u0111\u00e1p \u1ee9ng nhanh ch\u00f3ng. Chi\u1ebfn l\u01b0\u1ee3c th\u01b0\u01a1ng hi\u1ec7u v\u00e0 truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p \u0111\u1ec1u r\u00f5 r\u00e0ng, d\u1ec5 hi\u1ec3u, nh\u01b0 kh\u1ea9u hi\u1ec7u ch\u00ednh “Tr\u0103m n\u0103m m\u1ed9t v\u1ecb \u2013 \u0110\u1eadm \u0111\u00e0 kh\u00f4ng \u0111\u1ed5i thay”. \u0110\u1eb7c bi\u1ec7t, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 mua s\u1ea3n ph\u1ea9m ch\u1ec9 b\u1eb1ng m\u1ed9t c\u00fa nh\u1ea5p chu\u1ed9t qua trang web STEPPA ho\u1eb7c c\u00e1c n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed li\u00ean k\u1ebft nh\u01b0 Shopee, Lazada \u2013 \u0111\u01a1n gi\u1ea3n, ti\u1ec7n l\u1ee3i v\u00e0 g\u1ea7n g\u0169i.<\/p>\n

T \u2013 Teamwork (\u0110\u1ed3ng \u0110\u1ed9i)<\/strong><\/h4>\n

T\u1ea1i Steppacafe, ch\u00fang t\u00f4i tin r\u1eb1ng c\u00f3 s\u1ee9c m\u1ea1nh t\u1eeb \u0111o\u00e0n k\u1ebft. T\u1eadp th\u1ec3 ch\u00fang t\u00f4i l\u00e0 c\u00e1c nh\u00e2n vi\u00ean, nh\u00e0 cung c\u1ea5p v\u00e0 \u0111\u1ed1i t\u00e1c kh\u00e1ch h\u00e0ng g\u1eafn k\u1ebft t\u1eeb c\u00e1c v\u1ef1a c\u00e0 ph\u00ea Bu\u00f4n Ma Thu\u1ed9t \u0111\u1ebfn c\u1eeda h\u00e0ng chu\u1ed7i t\u1ea1i TP. HCM lu\u00f4n l\u00e0m vi\u1ec7c c\u00f9ng nhau v\u00ec m\u1ed9t m\u1ee5c ti\u00eau chung: mang \u0111\u1ebfn nh\u1eefng s\u1ea3n ph\u1ea9m c\u00e0 ph\u00ea t\u1ed1t nh\u1ea5t \u0111\u1ebfn v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng. M\u1ed7i kh\u00e2u \u2013 t\u1eeb tuy\u1ec3n ch\u1ecdn h\u1ea1t c\u00e0 ph\u00ea, rang xay, \u0111\u1ebfn pha ch\u1ebf \u2013 \u0111\u1ec1u l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a tinh th\u1ea7n \u0111\u1ed3ng \u0111\u1ed9i, ni\u1ec1m tin tr\u00e1ch nhi\u1ec7m l\u1eabn nhau v\u00e0 s\u1ef1 ph\u1ed1i h\u1ee3p \u0103n \u00fd \u0111\u1ec3 t\u1ea1o ra hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c. Ch\u00ednh s\u1ef1 g\u1eafn k\u1ebft n\u00e0y \u0111\u00e3 gi\u00fap STEPPA Cafe gi\u1eef v\u1eefng l\u1eddi h\u1ee9a v\u1ec1 h\u01b0\u01a1ng v\u1ecb \u0111\u1eadm \u0111\u00e0 kh\u00f4ng \u0111\u1ed5i thay, ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ed3ng nh\u1ea5t v\u00e0 \u0111\u1ea3m b\u1ea3o v\u1ec7 sinh ATTP .<\/p>\n

E \u2013 Environment (M\u00f4i Tr\u01b0\u1eddng)<\/strong><\/h4>\n

STEPPA Cafe x\u00e2y d\u1ef1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c d\u1ef1a tr\u00ean ba tr\u1ee5 tr\u1ee5: ch\u00e2n th\u1eadt, tin c\u1eady v\u00e0 c\u00f4ng b\u1eb1ng. \u0110\u00e2y l\u00e0 n\u01a1i m\u1ed7i nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i tho\u1ea3i m\u00e1i \u0111\u1ec3 s\u00e1ng t\u1ea1o v\u00e0 c\u1ed1ng hi\u1ebfn, t\u1eeb \u0111\u00f3 t\u1ea1o ra nh\u1eefng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng nh\u1ea5t. Nh\u01b0ng \u201cm\u00f4i tr\u01b0\u1eddng\u201d v\u1edbi ch\u00fang t\u00f4i kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n trong n\u1ed9i b\u1ed9. Ch\u00fang t\u00f4i c\u00f2n h\u01b0\u1edbng \u0111\u1ebfn tr\u00e1ch nhi\u1ec7m v\u1edbi c\u1ed9ng \u0111\u1ed3ng v\u00e0 thi\u00ean nhi\u00ean \u2013 t\u1eeb c\u00f4ng vi\u1ec7c s\u1eed d\u1ee5ng bao b\u00ec t\u00e1i ch\u1ebf, h\u1ee3p t\u00e1c v\u1edbi n\u00f4ng d\u00e2n \u1ee9ng d\u1ee5ng canh t\u00e1c v\u1eefng ch\u1eafc t\u1ea1i T\u00e2y Nguy\u00ean, \u0111\u1ebfn cam k\u1ebft b\u1ea3o v\u1ec7 sinh an to\u00e0n th\u1ef1c ph\u1ea9m. M\u1ed7i m\u1ed9t t\u00e1ch c\u00e0 ph\u00ea STEPPA l\u00e0 l\u1eddi h\u1ee9a v\u1ec1 m\u1ed9t h\u1ec7 sinh th\u00e1i xanh, s\u1ea1ch v\u00e0 s\u1ee9c kh\u1ecfe cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n

P \u2013Passion ( \u0110am M\u00ea)<\/strong><\/h4>\n

\u0110am m\u00ea l\u00e0 tr\u00e1i tim c\u1ee7a STEPPA Cafe. \u0110\u00f3 l\u00e0 ng\u1ecdn l\u1eeda trong t\u1eebng nh\u00e2n vi\u00ean, t\u1eeb ng\u01b0\u1eddi rang h\u1ea1t c\u00e0 ph\u00ea t\u1ec9 m\u1ec9 theo nhi\u1ec7t \u0111\u1ed9 ch\u00ednh x\u00e1c, \u0111\u1ebfn barista ch\u0103m ch\u00fat t\u1eebng ly Espresso t\u1ea1i c\u1eeda h\u00e0ng. \u0110am m\u00ea cung c\u1ea5p ch\u00fang t\u00f4i s\u00e1ng t\u1ea1o ra nh\u1eefng d\u00f2ng s\u1ea3n ph\u1ea9m m\u1edbi nh\u01b0 C\u00e0 ph\u00ea Nh\u00e2n s\u00e2m 5in1 hay C\u00e0 ph\u00ea Women 4in1, \u0111\u1ed3ng th\u1eddi g\u1eafn k\u1ebft c\u00e2u chuy\u1ec7n c\u00e0 ph\u00ea \u0111\u1ea7y nhi\u1ec7t huy\u1ebft v\u00e0 truy\u1ec1n c\u1ea3m h\u1ee9ng \u0111\u1ebfn kh\u00e1ch h\u00e0ng. V\u1edbi STEPPA Cafe, c\u00e0 ph\u00ea kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ee9c u\u1ed1ng c\u00f4ng th\u1ee9c, m\u00e0 l\u00e0 tinh ch\u1ea5t k\u1ebft tinh c\u1ee7a t\u00ecnh y\u00eau, \u0111am m\u00ea tu\u1ed5i tr\u1ebb, kinh nghi\u1ec7m c\u1ee7a tu\u1ed5i gi\u00e0 v\u00e0 nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u1eadm \u0111\u00e0 kh\u00f4ng \u0111\u1ed5i thay.<\/p>\n

P- Profitability (L\u1ee3i nhu\u1eadn)<\/strong><\/h4>\n

M\u1ed7i c\u00f4ng ty \u0111\u1ec1u c\u00f3 m\u1ed9t m\u1ee5c ti\u00eau duy nh\u1ea5t v\u1ec1 l\u1ee3i nhu\u1eadn ngo\u00e0i vi\u1ec7c cung c\u1ea5p nh\u1eefng s\u1ea3n ph\u1ea9m t\u1ed1t nh\u1ea5t cho th\u1ecb tr\u01b0\u1eddng. Tuy nhi\u00ean, \u0111\u1ed1i v\u1edbi STEPPA Cafe, m\u1ee5c ti\u00eau l\u1ee3i nhu\u1eadn c\u1ee7a ch\u00fang t\u00f4i kh\u00f4ng d\u00e0nh ch\u1ec9 ri\u00eang cho ch\u00fang t\u00f4i m\u00e0 c\u00f2n l\u00e0 c\u1ea3 h\u1ec7 sinh th\u00e1i s\u1ea3n ph\u1ea9m c\u00e0 ph\u00ea. \u0110\u00e2y l\u00e0 s\u1ef1 cam k\u1ebft h\u1ee3p t\u00e1c Win – Win t\u1eeb ph\u00eda STEPPA Cafe g\u1eedi \u0111\u1ebfn ph\u00eda nh\u00e0 cung c\u1ea5p, \u0111\u1ed1i t\u00e1c kh\u00e1ch h\u00e0ng v\u00e0 t\u1eebng nh\u00e2n vi\u00ean c\u1ed9ng t\u00e1c v\u1edbi ch\u00fang t\u00f4i. STEPPA s\u1ebd l\u00e0 m\u1ed9t m\u1eaft x\u00edch k\u1ebft n\u1ed1i quan tr\u1ecdng trong chu\u1ed7i gi\u00e1 tr\u1ecb xuy\u00ean su\u1ed1t \u0111\u1ebfn ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111em l\u1ea1i \u0111\u1ebfn l\u1ee3i nhu\u1eadn cho t\u1eadp \u0111o\u00e0n v\u00e0 l\u1ee3i \u00edch kinh t\u1ebf cho c\u1ed9ng \u0111\u1ed3ng v\u00e0 x\u00e3 h\u1ed9i. \u0110\u1ec3 t\u1ea1o s\u1ef1 b\u00ecnh \u1ed5n d\u00e0i l\u00e2u tr\u00ean th\u1ecb tr\u01b0\u1eddng, ch\u00fang t\u00f4i c\u0169ng tuy\u00ean b\u1ed1 s\u1ebd lu\u00f4n \u01b0u ti\u00ean l\u1ee3i \u00edch l\u00e2u d\u00e0i v\u00e0 s\u1ef1 h\u1ee3p t\u00e1c v\u1eefng b\u1ec1n to\u00e0n di\u1ec7n trong kinh doanh.<\/p>\n

A \u2013 Accountability (Tin C\u1eady)<\/strong><\/h4>\n

Steppacafe \u0111\u1eb7t tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m l\u00ean h\u00e0ng \u0111\u1ea7u \u2013 t\u1eeb ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m \u0111\u1ebfn \u0111\u1ea1o \u0111\u1ee9c kinh doanh. Ch\u00fang t\u00f4i minh b\u1ea1ch trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng: t\u1eeb ngu\u1ed3n g\u1ed1c h\u1ea1t c\u00e0 ph\u00ea (Bu\u00f4n Ma Thu\u1ed9t, C\u1ea7u \u0110\u1ea5t), quy tr\u00ecnh s\u1ea3n xu\u1ea5t \u0111\u1ea1t ti\u00eau chu\u1ea9n ISO 22000, \u0111\u1ebfn c\u00f4ng vi\u1ec7c khai th\u00f4ng tin tr\u00ean bao b\u00ec. S\u1ef1 tin c\u1eady n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng t\u1eeb nhi\u1ec1u n\u0103m qua t\u1eeb s\u1ef1 cam k\u1ebft v\u00e0 th\u1ef1c thi ch\u00ednh s\u00e1ch ch\u1ea5t l\u01b0\u1ee3ng cho \u0111\u1ebfn d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng h\u1eadu m\u00e3i t\u1eadn t\u00e2m. Khi b\u1ea1n ch\u1ecdn STEPPA Cafe, b\u1ea1n kh\u00f4ng \u0111\u01a1n thu\u1ea7n l\u00e0 ch\u1ecdn l\u1ef1a m\u1ed9t s\u1ef1 cam k\u1ebft gi\u1ea3n \u0111\u01a1n m\u00e0 l\u00e0 \u0111\u00e3 ch\u1ecdn m\u1ed9t uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u h\u00ecnh th\u00e0nh t\u1eeb nhi\u1ec1u n\u0103m \u0111\u1ea1o \u0111\u1ee9c tr\u00e1ch nhi\u1ec7m tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n

STEPPA Cafe kh\u00f4ng ch\u1ec9 b\u00e1n c\u00e0 ph\u00ea \u2013 ch\u00fang t\u00f4i mang \u0111\u1ebfn m\u1ed9t tr\u1ea3i nghi\u1ec7m, m\u1ed9t c\u00e2u chuy\u1ec7n, m\u1ed9t gi\u00e1 tr\u1ecb. V\u00e0 tr\u00ean h\u1ebft, ch\u00fang t\u00f4i mu\u1ed1n c\u00e1i t\u00ean STEPPA lu\u00f4n hi\u1ec7n h\u1eefu trong t\u00e2m tr\u00ed b\u1ea1n nh\u01b0 m\u1ed9t bi\u1ec3u t\u01b0\u1ee3ng c\u1ee7a ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ni\u1ec1m tin, \u0111\u00fang v\u1edbi cam k\u1ebft “Tr\u0103m n\u0103m m\u1ed9t v\u1ecb \u2013 \u0110\u1eadm \u0111\u00e0 kh\u00f4ng \u0111\u1ed5i thay\u201d.<\/p>\n

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T\u00ccM HI\u1ec2U TH\u00caM V\u1ec0 CH\u00daNG T\u00d4I:<\/strong><\/p>\n